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December 21, 2016
How to Effectively Manage Business Conflicts It doesn’t matter what you are doing or what your business is, when people work together, conflict is going to arise. There are a lot of things that can cause conflict like personal beliefs, management styles, separate goals, and their view of power. Trust and productivity will decline if conflicts are not managed and resolved quickly. Small businesses will especially be damaged by this. There are a few different conflict management strategies that can help you minimize the damage done to your business when people don’t agree. If one side of the conflict wants to keep the peace more than getting what it wants, you can use the accommodating strategy. It can be effective to give one side what it wants in order to keep the peace. It one side thinks it is a minor issue, then this strategy is possible. You can see a common use of this strategy in casual Fridays in the workplace. If one side always has to give up what they want they can grow resentful, so it shouldn’t be used all the time.
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Avoidance is another strategy. Avoiding the conflict for as long as possible is what avoidance boils down to. Sometimes if you give a problem some time, it will work itself out. This strategy might work if you hire a productive worker after firing a well-liked but unproductive one. Once people see the work load even out, they aren’t angry about the person being fired anymore. Collaborating takes ideas from several different people and works them together in a way that makes everyone happy. This won’t work on all conflicts and will take a longer amount of time to implement. For example: the owner of a business and the manager need to collaborate about which policies to use in the business, but they wouldn’t collaborate on smaller issues like office supplies. Compromising may be able to make the situation acceptable even if not everyone is happy. Compromising happens when both people give up things they want in order to meet on middle ground. This works best when both sides of the conflict hold equal power and both have something to lose if an agreement isn’t reached. You may want to consider a competition in rare cases. This can cause a rift if used too often. This strategy should only be used in no-win situations like pay cuts and layoffs. It is vital the well-being of your business for you to learn to resolve conflicts in your company. Resolving a conflict quickly may mean using different strategies in different situations.