Case Study: My Experience With Resources
November 6, 2016
Facts on Trade Bit
An important fact to state is that trade bit is a new virtual market shop that is based in Germany and is a new player in the e-commerce space. Based on online reviews, the site purports to be selling a lot of things in a bundled package that is not only cheaper but easier to shop for. In one of the reviews, a customer stated that they were able to buy a repair manual, a karaoke track, a self-help book and an animal sound effect all in one basket.
The website is known to have a site that is easy to navigate and make purchases and the files can be delivered to the customer’s email address as soon as they make an order and it has been said it is comparable to an online flea market. It is good to highlight that there is a client that had a review with the site and the customer claims to have ordered a factory repair manual for their car only for them to receive a handbook that was out of order, incomplete and was totally illegible and the client could not make heads or tails of the content in the magazine. It is vital to highlight that the customer was able to contact the site and get a refund from the place after they confirmed from the car makers that the mix-up was on their end since they were in the process of changing their manuals but the customer still reiterated that the site should improve on its feedback mechanisms.
In an alternate review, a customer noted that the site had improved on their feedback and they were now offering a very efficient customer service support and they had improved on their delivery of digital content. According to the Better Business Bureau, the site is not accredited by them but according to a review done by the better business bureau customers have lodged complaints with Trade bit based on various issues such as advertising, delivery issues, warranty issues, problems with products and services and billing or collection issues. Based on four customer reviews, the Trade Bit site has received three positive reviews and one negative review and the site has not yet faced any government action involving its marketplace conduct and it has been given no advertising review about the site. An incredible fact to state is that the business has a rating of 4.4 out of the 5 stars based on four customer reviews and a Better Business Review rating of A. A vital issue to state is that there are mixed reactions around this site but as a new site it is bound to get some negative reviews but only time will tell whether this site will be the next big thing in the e commerce space or it will fizzle out with time.